Terms of service
TERMS OF SERVICE – Naliaglow
These Terms of Service (“Terms”) govern your use of the website and services operated by Naliaglow. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you must not use our services.
SECTION 1 – ACCESS AND ACCOUNT
By using our services, you confirm that you are at least the age of majority in your country or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You agree that all information you provide (including name, email, billing, shipping, and payment details) is accurate and complete. You are responsible for maintaining the confidentiality of your account and for all activities under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or details will be exact.
All product descriptions may change at any time without notice. We reserve the right to discontinue products or limit quantities.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase a product.
We reserve the right to accept or refuse any order at our discretion. An order is only confirmed once payment has been processed and you receive a confirmation email.
We may cancel or limit orders if fraud, pricing errors, or stock issues are detected.
SECTION 4 – PRICING AND PAYMENT
All prices are listed in the applicable currency and may change without notice.
You agree to provide accurate payment information and authorize us to charge your selected payment method for the total amount of your order, including taxes and shipping fees if applicable.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
Orders may be shipped from international suppliers depending on product availability, which may result in longer delivery times.
We are not responsible for delays caused by shipping carriers, customs, or external events beyond our control.
Once the order is shipped, responsibility for the package transfers to the customer.
SECTION 6 – RETURNS AND REFUNDS
We offer a 15-day return policy from the date of delivery.
To be eligible for a return:
Item must be unused and in original condition
Item must be in original packaging
Proof of purchase is required
Certain items may not be eligible for return (e.g., used or damaged products not due to our error).
Refunds are processed within 10 business days after approval.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this website, including images, logos, text, graphics, and design, belongs to Naliaglow and may not be copied or used without permission.
SECTION 8 – THIRD-PARTY SERVICES
Some services or products may involve third-party suppliers or tools. We are not responsible for third-party websites, services, or actions.
SECTION 9 – LIMITATION OF LIABILITY
Naliaglow is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
All products are provided “as is” without warranties beyond what is legally required.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy. We take reasonable steps to protect your data, but we cannot guarantee absolute security.
SECTION 11 – PROHIBITED USES
You may not use our site for any illegal or unauthorized purpose. This includes hacking, fraud, spam, or interference with website operations.
We reserve the right to terminate access if misuse is detected.
SECTION 12 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. It is your responsibility to review them periodically. Continued use of the website means you accept any changes.
SECTION 13 – CONTACT INFORMATION
For any questions regarding these Terms, you can contact us at:
📧 Email: support@naliaglowcare.com
🏪 Store: Naliaglow