Refund policy
Your purchase is protected by our 15-day return policy. You have 15 days after receiving your order to request a return.
To be eligible, items must be unused, unopened, and in their original packaging with proof of purchase.
For hygiene and safety reasons, opened, used, or tested skincare products cannot be returned.
To request a return or refund, please contact us at anuaritealtidor@gmail.com.
Once your return is approved and inspected, your refund will be processed to your original payment method within 10 business days.
If you receive a damaged, defective, or incorrect item, contact us immediately with photos so we can resolve the issue.
All returns must be approved before being shipped back.